Responsible Gaming

Responsible Gambling at 21 Casino

At 21 Casino, we're committed to providing a safe and responsible gaming environment for all our players. Our goal is to ensure that you can enjoy your gaming experience without experiencing any negative consequences.

Safe and Balanced Gaming Habits

Gaming should be entertaining, not income-generating. Set realistic expectations about winning or losing. Remember, the odds are against you in the long run.

Don't chase losses: If you're on a losing streak, take a break.
Set budgets: Decide how much you can afford to spend and stick to it.
Know when to stop: Take regular breaks from gaming to avoid burnout.

Budgeting for Gaming

Manage your bankroll effectively by setting deposit limits. This will help prevent overspending and ensure that you don't lose more than you can afford to lose.

Set a budget: Decide how much money you want to allocate for gaming each month.
Use the 1/3 rule: Set aside no more than 30% of your monthly budget for gaming.
Monitor your spending: Keep track of your deposits and losses to ensure you're staying within your limits.

Reality Checks

Stay in control with reality checks that remind you how long you've been playing. This can help prevent over-gaming and reduce the risk of losing more than you can afford.

Turn on reality checks: Activate this feature in the game settings or at the cashier.
Set time limits: Decide when to take a break and set reminders using our built-in time-out features.

Cooling-Off Periods

Take a step back from gaming with cooling-off periods. These allow you to lock your account for a specified period, preventing further losses.

Self-exclusion tools: Use these to block access to the platform for up to 5 years.
Cooling-off periods: Set limits on how much time you spend in our platform or at specific games.

Account Verification

Verify your age and account details to prevent underage gaming. This helps ensure that minors don't gain access to gaming activities.

Age restrictions: Our system checks for valid proof of age.
Account verification: Verify all changes made to your profile and settings through our secure documentation process.

Protection of Vulnerable Players

At 21 Casino, we're committed to providing a safe environment. Identify vulnerable players through monitoring their gaming behavior and interacting with them proactively via the following channels:

Our support team is available around-the-clock to address any queries or concerns you may have.
If you feel someone close to you might be struggling with problem gaming behaviors, please reach out so we can offer guidance.

Warning Signs of Problematic Gambling

Watch for these signs that indicate a player might need help:

Borrowing money: Players who are forced to borrow cash due to their betting activities.
Hiding the truth: Secretly hiding your gaming habits or making excuses about your spending habits from loved ones.

If you've noticed some of these warning signs in yourself, seek professional advice by contacting our support team for additional assistance and resources.

Support Organisations

There are many reputable organizations available to provide guidance on problem gambling:

GamCare - National Gambling Helpline
GambleAware